PLDT and Smart Communications have entered into a partnership worth $28.5 million with Huawei to upgrade the group’s wireless service delivery platforms. This partnership will enable the PLDT group’s wireless services under the brands PLDT, Smart, Sun and TNT to become much more agile, efficient and resilient in developing and delivering a growing array of digital services. As per the 15-month agreement, Huawei will improve Smart’s online charging platforms and electronic loading for prepaid subscribers. This involves consolidating similar applications for different brands under one system and streamlining business processes through a unified platform and simplified processes. The partnership is part of the more than PhP 50 billion capital outlay committed to by the PLDT group in 2018 to overhaul its fixed and wireless networks infrastructure and information technology systems to substantially improve overall customer experience.
