Ericsson has won a contract from Indosat Ooredoo for the Ericsson operations engine. Under the five-year deal, the Indonesian operator will launch the Ericsson operations engine in July 2020. Ericsson’s automation, machine learning and artificial intelligence (AI) capabilities will enhance network performance and customer satisfaction for Indosat Ooredoo. Ericsson will also manage Indosat Ooredoo’s network operations centre and field maintenance activities throughout Indonesia. The deal builds on a long-standing collaboration between Ericsson and Indosat Ooredoo, spanning 2G, 3G and 4G provision, and more recently, live 5G trials.