The Van Don International Airport in northeast Vietnam was named the World’s Leading New Airport 2019 at the 26th Annual World Travel Awards (WTA). This is the second year that the WTA has presented an award in the Leading New Airport category. The category assesses a new airport’s performance based on the overall design, service quality, passenger satisfaction and implementation of new technologies.
The airport which has been developed by the Sun Group in Quang Ninh province is the country’s first privately owned airport. It has focused on delivering world-class customer experience with a high standard of service quality. Further, quality commitment agreements for various aviation services with airlines have also been signed to ensure an excellent quality of customer service. The airport which commenced operations in December 2018 has received a total of 1,796 flights, including 117 international flights, and welcomed nearly 235,000 passengers in first 11 months of operations.